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terça-feira, 4 de junho de 2013

How to Dispel Distrust at Work





In 2009, security staff at a Texas bank smelled something funny in the air and asked customers to evacuate because they suspected a carbon monoxide leak. Thirty-four people were rushed to the hospital complaining of chest pains and headaches.



via Pocket http://blogs.hbr.org/cs/2013/06/how_to_dispel_distrust_at_work.html

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