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domingo, 21 de julho de 2013

Reinvigorate a Disengaged Sales Force

Reinvigorate a Disengaged Sales Force:

Frank V. Cespedes and Michael Wong, hbr.org


A stunning 70% of U.S. workers say they are “not engaged" or “actively disengaged" with their work, according to Gallup’s ongoing study of the American workplace from 2010 through 2012. Sales reps — the people who represent your firm with customer…





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