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sexta-feira, 16 de agosto de 2013

Good Leaders Get Emotional

Good Leaders Get Emotional:

Doug Sundheim, hbr.org


Much of what comes out of people’s mouths in business these days is sugar-coated, couched, and polished. The messages are manufactured, trying to strike just the right tone. Genuine emotion stands in stark contrast. It’s a real person sharing a re…





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