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sexta-feira, 4 de julho de 2014

This Startup’s Brilliant Customer Service Strategy Is To...






This Startup’s Brilliant Customer Service Strategy Is To Treat People ‘The Way We Wish Our College Boyfriends Had Treated Us’

Jillian D’Onfro, businessinsider.com


Jane Park, cofounder and CEO of the make-up start­up, Julep, takes cus­tomer ser­vice very seri­ous­ly. After all, Julep relies on its cus­tomers: Every new prod­uct the com­pa­ny makes is test­ed on a com­mu­ni­ty of month­ly sub­scribers before …



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